📜 MOON NATURAL-BEAUTY — Terms and Conditions

Effective Date: 01.01.2025

Welcome to MOON NATURAL-BEAUTY. By using our website and placing an order, you agree to the following Terms and Conditions.

1️⃣ About Us

MOON NATURAL-BEAUTY is an online store offering natural beauty and wellness products.

Contact:
📧 Email:info@moonnaturalbeauty.de

2️⃣ Orders & Payment

All orders placed through our website are subject to availability and acceptance.

Prices are shown in Euros (€) and include VAT where applicable.

Payment is required in full at the time of purchase via available payment methods on our site.

3️⃣ Shipping & Delivery

We ship orders within Germany and internationally.

Estimated delivery time: 7–30 days from dispatch, depending on your location.

We are not responsible for delays caused by customs, holidays, or unforeseen issues.

4️⃣ No Return or Refund Policy

IMPORTANT:
We do not accept returns or offer refunds for any reason other than non-delivery.

If you do not receive your order within 30 days from the shipping date, you are eligible to request a refund or replacement.

No refunds or cancellations will be accepted for orders delivered within the 30-day timeframe.

Products delivered are considered final sale and non-returnable.

5️⃣ Order Issues

If your order is missing, damaged, or incorrect:

Contact us at info@moonnaturalbeauty.de within 3 days of delivery with your order number and photos if applicable.

We will review each case individually and offer a solution where appropriate.

6️⃣ Product Information

We strive to display accurate product details, but minor variations in color, packaging, or design may occur.

7️⃣ Limitation of Liability

MOON NATURAL-BEAUTY is not liable for any indirect, incidental, or consequential damages related to the use of our website or products.

8️⃣ Intellectual Property

All content on our site is owned by MOON NATURAL-BEAUTY and protected under applicable copyright and intellectual property laws.

9️⃣ Governing Law

These Terms are governed by the laws of Germany. Any disputes will be resolved in the courts of Germany.

1️⃣0️⃣ Changes to Terms

We may update these Terms at any time. The latest version will always be posted on our website.